Metal Framing Return Policy

Updated March 2016

Atkore accepts returns on metal framing products provided the return meets the following criteria:

  • Product must be in good condition (undamaged, prime material, clean) AND in original bundle banding or original packaging.
  • All fittings must be in full box/bag quantities.
  • Customer pays return freight to Atkore’s desired location.
  • Customer will be billed a 20% restocking fee.
  • “Stocked items” are returnable. “D items/Make-To-Order items” are not returnable.
  • Returns are accepted on product purchased within the last 12 months.
  • Sales Agents enter returns in the system. Returns are approved/rejected in
  • Upon receipt of returned items Atkore will inspect the product to insure it meets the criteria above. Product in poor condition will not
    receive credit.